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I can’t recommend MSC IT Solutions highly enough.
I was put in contact with them through a client when I made it known we were looking to revamp the IT side of our business.
I operate from large premises, and we have never had a network previously so Mark and his team set about giving us options best suited to the way we operate. It was hassle free, the work was done on a weekend and after an electrician ran the cable through, MSC It Solutions set everything up and got us up and running with no impact whatsoever on the business.
We have five users on our system, in areas like a reception desk, storeroom and workshop. It has brought us all together, we have shared access and every department can see what the other is working on.
In the past it was a bit disjointed, there were access issues if anyone was away from the business and things didn’t run as smoothly as we would have liked.
The shared files within Microsoft Office 365 make a massive difference to us, it is easily accessible and when it comes to filling in templates and other day-to-day things we do in the business things are far easier. It really is a streamlined system now.
The other impressive thing about MSC IT Solutions is the fact they are so easily accessible. I must admit I did have concerns that they were not on our doorstep, and wondered what could happen if things went wrong or needed attention.
But I needn’t have worried, they are always on the end of the phone, they respond quickly to emails and ensure any changes we require are carried out as soon as possible.
A lot of similar businesses talk the jargon, they make it difficult to understand and often forget they are talking to a business who is not as clued up on technology issues as they are.
MSC IT Solutions are easy to talk to, things aren’t made over complicated and I really can’t speak highly enough of them.