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King David High School - Testimonial

Support Contract Case Study

King David High School

Julie Partington - Network Manager
I would have no hesitation in recommending MSC IT Solutions to any school or college looking to have their IT infrastructure supported or improved.

Like many of MSC’s clients, we were involved with the BSF project. When that came to an end we needed to ensure we kept up the same level of service. We required our entire system to be rebuilt, and within an hour we realised that MSC IT Solutions understood our requirements and were completely aware of what was needed.

We had also previously worked with Mark in a former business and trusted we were in safe hands. They quickly became familiar with our system, and knew exactly what they were doing. That was vitally important to us so that no issues were left unattended or were missed during handover.

We felt it was better to go with someone who we knew and trusted rather than taking a risk with a company who perhaps weren’t familiar with us, and it was a decision we have never once regretted. The systems we have in place now are very similar to our previous one, although there have been a few tweaks here and there to make things a bit smoother and more streamlined.

MSC IT Solutions look after our infrastructure and everything associated with it very well, and if there is anything we need sorting in terms of issues or problems, then their response time either on the telephone or through email is very quick.

Mark and his team are always available, and get things sorted with the minimum of fuss. The best compliment I can give about MSC as a whole is that I wouldn’t look anywhere else to have our system looked after. I’m enormously happy with the service MSC IT provides us with.

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