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The 2024 IT Services Buyer's Guide

(Everything you need to know to choose the right IT partner for your organisation.)

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Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

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Great Service, Quick Response Time and 100% Resolution with Minimal Fuss

I would have no hesitation in recommending MSC IT Solutions to any school looking to have their IT systems supported and improved. After BSF came to an end we needed to transition from a full managed service to Co-Managed support to reduce costs whilst keeping the same high levels of support and service. They quickly familiarised themselves with our systems and knew exactly what they were doing throughout the whole transition. Our system is now streamlined and runs a lot smoother thanks to their monitoring and management systems.

MSC IT Solutions look after our infrastructure and systems associated with it very well, and if there is anything, we need sorting in terms of issues or problems, then their response time either on the telephone or through email is very quick. Mark and his team are always available, and get things sorted with the minimum of fuss. The best compliment I can give about them as a whole is that I wouldn’t look anywhere else to have our system looked after.

I’m enormously happy with the entire Co-Managed service MSC IT Solutions provide to us.

Julie Partington Network Manager
King David High School
5 Star Rating