Great Service, Quick Response Time and 100% Resolution with Minimal Fuss
I would have no hesitation in recommending MSC IT Solutions to any school looking to have their IT systems supported and improved. After BSF came to an end we needed to transition from a full managed service to Co-Managed support to reduce costs whilst keeping the same high levels of support and service. They quickly familiarised themselves with our systems and knew exactly what they were doing throughout the whole transition. Our system is now streamlined and runs a lot smoother thanks to their monitoring and management systems.
MSC IT Solutions look after our infrastructure and systems associated with it very well, and if there is anything, we need sorting in terms of issues or problems, then their response time either on the telephone or through email is very quick. Mark and his team are always available, and get things sorted with the minimum of fuss. The best compliment I can give about them as a whole is that I wouldn’t look anywhere else to have our system looked after.
I’m enormously happy with the entire Co-Managed service MSC IT Solutions provide to us.
King David High School